How is busy hour calling rate calculated?
How to Calculate BHCA
- Multiply a subscriber’s monthly minutes of usage by the percentage of traffic that occurs during working days.
- Multiply your answer by the percentage of voice traffic that occurs during the busy hour.
- Divide your answer by the number of working days per month.
- Divide your answer by 60.
How do you calculate busy hours?
The busy hour is determined by fitting a horizontal line segment equivalent to one hour under the traffic load curve about the peak load point. If the service time interval is less than 60 minutes, the busy hour is the 60-minute interval that contains the service timer interval.
How is Bhca calculated from Erlang?
BHCA = (BHT * 3600) / Call-Length.
What is busy hour in mobile communication?
busy hour: In a communications system, the sliding 60-minute period during which occurs the maximum total traffic load in a given 24-hour period.
Why busy hour is important?
Traffic engineers often use busy hours to determine necessary network capacity. They must provide enough capacity to support traffic during times of peak demand. Busy hours are also used to generate long-term trends for projecting traffic growth.
What is peak busy hour in telecommunication?
The peak busy hour in telecommunication is defined as the peak one-hour period during the day when the largest volume of subscriber traffic (in terms of CPU, memory utilization, or IOPS) is handled by top call center outsourcing companies.
How do you calculate calls per second?
An 85-second call identifies a call with a total off-hook time of 85 seconds (25 seconds of ring-back and a 60-second connect duration)….
| Calls Per Second | 55-Second Total Duration | 85-Second Total Duration |
|---|---|---|
| 5 | 275 | 425 |
| 6 | 330 | 510 |
| 7 | 385 | 595 |
| 8 | 440 | 680 |
What is the meaning of peak hours?
Peak hours are the busiest hours, for example in traffic.
How do you calculate call completion rate?
The ratio of the number of completed calls to the total number of attempted calls. This ratio is typically expressed as either a percentage or a decimal fraction. The call completion rate can be improved by increasing the number of calls made, increasing the percentage of calls completed, or both.
What is call completion ratio?
The ratio of successfully completed calls to the total number of attempted calls. Note: This ratio is typically expressed as either a percentage or a decimal fraction.
What is busy hour call attempts?
The BHCA – busy hour call attempts – represents the average number of times per hour each subscriber tries to make a call. Higher BHCAs strain network processors.
How do you calculate the busy hour?
Then for each minute of the day calculate the moving 60-minute sum of active calls, the minute for which this sum is maximised is the start of the busy hour (provided that you’ve calculated forward moving averages). Don’t forget to wrap around at midnight.
How do you calculate busy hour on a traffic light?
The busy hour is determined by fitting a horizontal line segment equivalent to one hour under the traffic load curve about the peak load point. If the service time interval is less than 60 minutes, the busy hour is the 60-minute interval that contains the service timer interval.
How do I calculate how much time I spend on VoIP calls?
Multiply a subscriber’s monthly minutes of usage by the percentage of traffic that occurs during working days. For instance, if a subscriber talks for 500 minutes in a month, and 80 percent of calls occur during the work week: Multiply your answer by the percentage of voice traffic that occurs during the busy hour.